Its a Geeni camera which uses same api as tuya smart life.
hi, every time I click add smartlife the app crash!!! i use ver. 4.1.4.1
when i add my Alexa account i can add all my smartlife switchâs by voice commands but i want to add my smartlife account directly.
please help
thanks
Hmmm⌠Iâm not sure what would cause that. There are 2 places you can add devices. Can you try both of these ways?
- On the main Home page by clicking â+â button in top-right corner.
- On Settings page by clicking âAdd a deviceâ.
same in both waysâŚapp crashes
Do you have any other phones, tablets, or PCs you can test?
yes it was solved !!!
thanks 
Hello! Iâm having problems with device feedback. They work very well within the homeremote platform, however when I command through the tuya app or physically it does not update the status. Iâm using a wifi outlet and a smart touch with 3 relays.
Wait 10 minutes or so. Tuya only letâs us poll their servers once every 10 minutes. They throw errors if we try to poll any faster. Thereâs nothing we can do about that. If you need instant feedback you will need a different outlet. Sonoff & Wemo outlets work pretty well & they provide instant feedback to Home Remote. They also support local connections so they will work if your internet is down.
Hi @bill, can you advice this, I canât login to smart life account. I have change my password also same canât log in. Can I know how can I log in to smart life app? What is âGet accesstokenâ?
How did you sign up with Smart Life? Did you use a sign-in with Google?
Iâve gotten confirmation from a few others that when you sign-up through Google youâre not going to be able to access this API. There isnât really any way to correct this issue. What youâll have to do is create a new account. If you really want to continue using the same email address you currently have Iâd recommend creating an account with the âTuya Smartâ app. It should be compatible with all of your same devices. But this time when you create the account, be sure to NOT use sign-in through Google.
Hi @bill , thanks for your reply.
No, I not using the google icon to login on smart life. I use google email to signup and now I using back my gmail to sign in on Home remote., Or do you mean totally cannot use gmail?
You can use Gmail. Iâm using a Gmail account for Smart Life.
There are a few option here.
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Try changing the Region in Home Remote to United States & see if that helps.
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I believe SmartThings now supports Smart Life & Tuya Smart. The integration Tuya wrote for SmartThings may not have this issue. So what you could do is link Smart Life to SmartThings & then link SmartThings to Home Remote. That could be a way around this issue.
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Create a new account with a new email address. It can be another Gmail address. In almost all of the cases Iâve seen, simply creating a new account with a new email fixes the issue. The only downside here is that if you have a lot of devices they will need to be paired or shared with your new account.
Having Smart Life linked to SmartThings and SmartThings to Home Remote has the added benefit of the device status in Home Remote updating with little to no delay. This is how I have my devices set up. If Smart Life is connected to the Home Remote directly, Home Remote is only allowed to poll device status once every so many minutes, so a light turned on in reality may show off for minutes in the Home Remote due to Smart Lifeâs restrictions. Going through SmartThings solves this problem, too.
Is it possible to add a Tuya doorbell cam ?
The Tuya API we are using only supports a limited number of device types. That includes lights, switches, smart plugs, thermostats, window shades, & scenes. You wonât be able to access the video doorbell URL through our Tuya integration. Your only possibility is to access it directly with the IP Camera device. This will however require you to know the RTSP video stream URL for the camera & I donât think Tuya publishes that information. You could try emailing them.
Thank you for your reply Bill
Hello Bill
Other question, is it posible to make the background transparant ?
Thanx Don
The tile background or the overall background?
Yes, the tile background or any element can be made transparent.
If you mean the overall background Iâm not sure I understand. You want to be able to see your phoneâs home screen through the Home Remote app? There isnât any app that can do that. Thatâs simply not possible.
Hello @bill, first all, congratulations for your app! Great !
I try use for apply in my solution in my customers.
In general I use smartlife, I have almost 20 devices, almost 50 circuits, but one Painel that I have 8 lamps I cannot find in HR, I try login/log off in smartlife, same in HR, tried use this painel in Tuya and add this device, but same result, I cannot find this in HR.
We have limite of devices for smartlife?
We need additional configuration?
Br
Jeff
Thereâs no limit to the quantity of devices. Itâs most likely a device type thatâs not supported. The lamps that arenât visible are probably a different brand or model number Iâm guessing.
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