Opening on iOS 9 only shows loading icon

Issues
#1

I just installed the app on an iOS 9 ipad but when I try to open the app it just a blank screen with a loading circle in the middle.
Restarted the ipad, same issue.

#2

Is this before loading your HRP file?

#3

Yes, no buttons available to do anything so…

#4

I have the same issue on two iPad mini 9.3.6 .
The Home remote version: 3.11.0
Reboot or reinstall … no change

regards

Dirk

#5

The oldest simulators I have available to test in XCODE are 10.4.0. They don’t let me to go back as far as version 9. I did test those 10.4.0 simulators this last release & everything worked fine. I’m probably going to have to look to see if I can buy cheap version 9 iPad. Either that or maybe I should just drop support for iOS 9.

Is that the newest version you guys can install? Will those tablets let you install iOS 10?

#6

Unfortunately I can’t upgrade. 9.3.5 is that latest version.

#7

Hi Bill,

It’s no longer possible to upgrade iPad.
I have a lot of fibaro devices and it was working before, Apple store says there is a upgrade but after upgrade it’s not working any more. Downgrade the app is also no longer available on Apple store.

Renards Dirk

#8

Unless you guys want to buy me an old iPad mini I can’t really support it. Like I said, the oldest simulators available in XCODE are 10.4.0. It looks like an old iPad mini goes for about $100. I accept PayPal donations in case you guys want to pool some money together.

In the release this week, I’ll remove iOS 9 support so it doesn’t show in the store listings.

#9

I’ve got the same issue here trying to use an old iPad mini. Works on 12.4.8 smooth but stuck in a loop on 9.3.5. I’m happy to chip in for an iPad mini for testing here

#10

Hi there, just saw this thread. Exactly same here: got a couple of iPad 2 I wanted to recycle running under 9.3.5 and such in a boot loop when launching the app.
I’m happy to donate $20 for you to buy an iPad 2: any other volunteer?

#11

Donation made… just in case other wants to as well!!!

#12

Thanks for the donation @gael ! Let’s see if we can get just a couple more.

#13

Donated via paypal here also

#14

Thanks @stumurphy! This brings the total to $45.

#15

$20 Donation made :slight_smile:

#16

Thanks @WEHA! That puts us at $65.

This is probably enough for me to buy one. If I have to, I can cover a little bit out of my own pocket. But if anyone else watching this thread wants to contribute that’ll be much appreciated!

#17

Thanks Stuart & Weha! anyone else? would be great to show our support to Bill!

#18

I ended up buying 1st gen iPad mini the other day. Just waiting for it to arrive.

#19

All iOS 9 devices should work again. This was fixed in the 3.13.0 update.

#20

Looking good!

One issue I cam across: When clicking restoring there is a bubble that pops up at the very top but it’s very small to the point that it seems empty.
After fiddling with a few times I was able to click it to open up the locations dialogue.

EDIT: Oh, and when I click a tab it seems to freeze :frowning:
No button, no tab, no tile, not swiping is working.
The cameras on the first screen keep working though, so it seems the tiles do update.