Hi Bill,
Thank you very much for the response. And sorry for my late revert.
I think I need to explain it with visuals.
This is my Remote design (Still in drafting stage… many more devices to be added).
Let me focus on 2 buttons.
- On in TV box
- NetFlix
The triggers of both these buttons are created exactly same way. But one works fine another doesn’t.
This is the Event Trigger for On button.
This is the Event Trigger for NetFlix button.
When I click ‘On’ button, it works perfectly fine.
But when I click NetFlix button, the echo responses that I need to setup TV and Video on Alexa App.
Unfortunately, I can’t upload video / audio here. But let me type the exact phrase Alexa responses when I click on NetFlix button:
“To control a video device with your voice, you need to connect it first. In the Alexa App, go to Settings; and then TV and Video to get started.”
Will be very helpful if someone can help resolving this situation.